Cookie Policy

1. What Are Cookies?  

Cookies are small text files placed on your device when you visit our website. They help the site run smoothly and give us a clearer picture of how it's being used. 

2. How We Use Cookies  

We use cookies to power the QOVO shop, understand how it's used and, where you give us permission, personalise the advertising you see. We group cookies into four categories: 

  • Strictly Necessary. Required for the site to function properly, such as your basket, secure checkout and account login. These stay on at all times. 
  • Functional. Remember your preferences, such as language, currency or recently viewed products. 
  • Analytics. Help us understand, in aggregate, how visitors use the site, so we can continue improving it. 
  • Marketing. Used by our advertising partners to show you relevant content elsewhere and measure how well our campaigns perform. 

3. Your Choices  

When you first visit our site, you'll see a cookie banner inviting you to choose. You're free to accept all, reject anything non-essential or select your preferences by category. You can update your choices at any time via Cookie Settings in the footer. 

4. The Partners We Work With  

We work with a small number of trusted partners to run our site well: 

  • Shopify. Powers our store, checkout and account system 
  • Google. Analytics, advertising measurement and product listings 
  • Meta. Facebook and Instagram advertising and measurement 
  • Fera. Customer reviews 
  • Klarna, ClearPay and PayPal. Flexible payment options at checkout 

5. How Long Cookies Stay 

Session cookies disappear the moment you close your browser. Persistent cookies remain until they expire, typically between 30 days and 24 months, or until you remove them yourself. 

6. Do Not Track and Global Privacy Control  

We respect Global Privacy Control signals. If your browser sends one, we treat it as a request to decline non-essential cookies for that session. 

Any Questions?  

If you'd like to know more about how we use cookies, email us at info@qovohome.com or call at 020 7569 3007. 

Last updated: July 2026